BURNING MAN: Aug 28 - Sep 5, 2016

Policies

Orders are processed the following business day whenever possible, excluding holidays. Please allow extra processing time for international orders and 7-14 days for custom orders to be completed before leaving our studio. 

All merchandise is shipped from our studio in Brooklyn, NY. We charge a set shipping fee based on your location and the size of your purchase. All orders are shipped priority mail via USPS.

Availability of merchandise is not guaranteed. Notification via e-mail or phone will be sent should one or more of the items ordered be backordered or out of stock.

Once an order has left the Old Hollywood store, it is in the care of USPS, and your local postal service. Old Hollywood is not liable for any errors made by these services.

ONLINE RETURN POLICY

We hope you are completely in love with your purchase. If for any reason you are not, Old Hollywood will gladly exchange full price, unworn, unwashed merchandise with its' original receipt .  You must contact us about making a return within one week of receiving your order.

This does NOT include custom or items ordered especially for you, vintage, sale items, discount codes, marked-down merchandise, fragrances, or books. These items are considered FINAL SALE. Shipping is non-refundable. This policy will be honored for items received in our store within 14 days following the delivery of your order.

Please allow 10-14 days for your return to be processed. Buyer is responsible for all return shipping costs. Old Hollywood is not responsible for return shipping costs or duty reimbursement in the case of international purchases. For more information on claiming duties please contact your local customs bureau. Old Hollywood reserves the right to deny refunds should the merchandise not meet return policy requirements.

Please notify us of any returns via tiffporterstyle@gmail.com within one week of receiving your order. 

Returns should be addressed to:
Old Hollywood
c/o Tiff Porter
178 N. 8th St. #2L
Brooklyn, NY
11211

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